Detailed Listing of Features

 Mobile Device Support

  • Bright Track is responsive, adapts to all screen sizes automatically.
  • Supports smart phones (such as iPhones, Android phones etc) and tablets (such as iPads and Android tablets).

 Bright Track Tools

  • Announcements Tool
    • Ability to create, edit and delete announcements on the course level.
    • Ability to create an announcement for entire LMS community.
    • Ability to use a WYSIWYG and HTML editor when creating announcements.
    • Ability to add text and web documents, images, and media.
    • Ability to notify users that an announcement has been posted.
  • Assignments
    • Ability to add SCORM Compliant files.
    • Ability to use a WYSIWIG and HTML editor when creating the assignment.
    • Ability to upload text and web documents, images, and media.
    • Ability to be restricted by date, group and section.
    • Ability to provide alternative date/time restrictions.
    • Ability to provide an interface for the instructor to grade and deliver feedback.
    • Ability to be linked to the Gradebook.
  • Calendar Tool
    • Ability for users to create both ad-hoc and recurring events.
    • Ability to use a WYSIWYG and HTML editor when creating calendar events.
    • Ability to create events as important deadlines and reminders.
    • Ability to provide direct access to specific assignments/exams.
  • Content Area
    • Ability to upload text and web documents, images, and media.
    • Ability to create, edit and delete HTML pages.
    • Ability to use a WYSIWYG and HTML editor to embed web content and streaming media.
    • Ability to link to internal LMS tools (assignments, discussions, exams, etc.) from content.
    • Ability to link to LTI integrated 3rd party tools from content.
    • Ability to view statistics based on students’ activity within content.
    • Ability to bulk copy content from one course/section to another.
    • Ability to export content as a zip package.
  • Discussions
    • Ability for students to attach text and web documents, images, and media to topics/threads.
    • Ability for students to embed URLs in topics/threads.
    • Ability for students to embed streaming audio/video in topics/threads.
    • Ability to set release conditions (i.e., hide/show dates) for multiple discussions.
    • Ability to search topics/threads.
    • Ability to moderate topics/threads.
    • Ability to use a WYSIWYG and HTML when creating and responding to forums, topics/threads.
  • Gradebook
    • Ability to configure grading based on Points and/or Weights percentages.
    • Ability to assign weights to items and categories.
    • The abiility to provide an option of making grade items available for students to view.
    • The ability to provide an option of providing bonus items.
    • Ability for grade items to be linked to specific assignments and exams.
    • Ability to create and set custom grade schemes.
    • Ability to sort students by students first and last name
    • Ability to score items by letter grade, simple score grade, pass/fail scales and complete/incomplete.
    • Ability to sort by score on grade item.
    • Ability to select grade calculation options (e.g. simple weighted mean of grades).
    • Ability to export student grade data to Excel and as a CSV file.
  • Quizzes/Exams
    • Ability to create questions based on the following types [Fill in the Blank/Short Answer, Long Answer/Paragraph, Matching, Multiple Choice, True or False]
    • Ability to create question pools/libraries.
    • Ability to import question pools/libraries from external resources.
    • Ability to randomize quiz answers to questions.
    • Ability to randomize quiz questions.
    • Ability to use a WYSIWYG and HTML editor when creating questions.
    • Ability to add audio/video components to quizzes or exams.
    •  Ability to grade objective quizzes automatically and reveal results to students.
    • Ability to provide general and individual question feedback.
    • Ability for faculty to reopen access to a quiz for a specific individual.
    • Ability to reset a user’s quiz/exam attempt.
    • Ability to extend the time of a users’ attempt to take a quiz/exam.
    • Ability to provide faculty with reporting that identifies questions that are missed most often.
    • Ability for faculty to override/adjust scores on an individual question for all users.
  • Class Roster
    • Ability to provide the official list of students in a course.
    • Ability to sort users by first and last name and e-mail.
    • Ability to manually enroll and unenroll users to the roster (e.g. guest speaker, teaching assistant, etc.).

Bright Track Features

  • General Features
    • Modern, easy to use interface, responsive design, mobile friendly
    • Personalized dashboard
    • Collaborative tools and activities
    • All-in-one calendar
    • Convenient file manager
    • Simple and intuitive text editor
    • Notifications
    • Track progress
  • Administrative Features
    • Site customized with your branding
    • Secure authentication and mass enrollment (over 50 options)
    • Multilingual capability
    • Easy backup
    • Manage user roles & permissions
    • Supports open standards (i.e. SCORM)
    • High interoperability (i.e. integrate external applications or create your own plugin)
    • Simple plugin management
    • Regular security updates
    • Detailed reporting and logs

Help Desk Features

  • Brighton’s staff has had experience in providing help desk support for over 15 years
  • Normal help desk hours run 8:30 AM – 4:30 PM Monday through Friday
  • Ability to provide a customized high service plan 24/7 for 365 days a year
  • Ability to host and maintain a help desk ticketing solution (for most clients we use FreshDesk)
  • Ability to host help desk directly, not through a sub-contractor
  • We currently provide help desk support solutions for clients such as Pennsylvania Department of Education, Delaware Department of Education, Ohio Department of Education, Nemours Children’s Hospital, University of Delaware and more
  • Support methods can include phone, email, online forms, chat and WebEx phone conferencing
  • Ability to provide publicly available help solutions for users
  • Clients receive easy to read end of month reports
  • Ability to provide access to historic data
  • Ability to provide reports detailing service statistics at intervals (weekly, bi-weekly, monthly, etc.) Indicate all reportable data (number of new tickets, new tickets by support method, average wait time for initial response, average time for ticket closure, percentage of ticket closures after a single interaction, user/customer satisfaction data, etc.)
  • Ability to provide client’s administrative personnel with the ability to contact help desk management for emergencies outside of normal business hours